Common questions, plainly answered.

Offline conversion tracking lets you measure leads that close days or weeks after an ad click — phone calls, sales meetings, contracts. By sending the eventual outcome back to Google Ads, Meta, TikTok, and Bing, you train their bidding algorithms to find more customers like the ones who actually buy, not just ones who fill a form.

Google Ads (via the Google Ads API offline conversions), Meta Conversions API (CAPI), TikTok Events API, and Microsoft Advertising (via offline conversion CSV export). All four are first-class — clicks captured on your forms or chatbot get pushed to whichever platforms you enable.

Our forms and chatbot widget automatically read gclid, gbraid, wbraid, fbclid, ttclid, msclkid, and supporting pixel cookies (_fbp, _fbc, _ttp) from the landing URL and persist them in browser storage for up to 90 days. When the lead converts, the right ID is sent to the right platform — no manual tagging required.

No. The chatbot is a single <script> tag, our forms are no-code embeddable, and offline conversion push happens automatically once you connect your ad account in the dashboard. Engineering is only needed if you want to push conversions from a custom CRM.

Every reply is grounded in YOUR knowledge base via MongoDB vector search — we retrieve the top-5 most relevant facts about your business before the AI speaks. The model is also tightly guardrailed to refuse off-topic, jailbreak, and competitor questions. And your human agents can take over any conversation with one click; the AI then automatically steps back.

The system prompt explicitly forbids inventing prices, hours, or policies. If a question is in-scope but the answer is missing from the knowledge base, the bot says so and offers to take the visitor’s email so a human can follow up. You stay in control.

Visitor data is stored in your isolated MongoDB tenant. We only collect IP and geolocation for fraud / spam scoring and never sell the data. PII shared with ad platforms (email, phone) is SHA-256 hashed before transmission, as required by Meta and TikTok CAPIs.

Most teams see Google’s Smart Bidding shift within 2–3 weeks of consistent offline conversion uploads. The more closed deals you feed back to Smart Bidding, the faster the algorithm finds high-quality leads.

Yes — our embed snippet is a standard <script> tag that works on every major website builder. No iframe, no plugin install. The widget runs inside an isolated Shadow DOM so your site's CSS can't break it (and vice-versa).

Your conversion data export is available to download for 30 days after cancellation. We do not lock you in — you keep your audiences and historical data.